Complaints Form

If you have a complaint around our service please fill out the form below.


Our team will view the issue and respond within 28 days.


If you have a maintenance issue or something that can be sorted by your Kin Keeper please report the issue using your StuRents app so it can be prioritised and dealt with quickly.

Please enter your property address in the following format (Number, Street, City)

Phone
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Please keep your complaint concise and factual so that our team can digest it and respond as quickly as possible.