VT Architectural Wood Door Claim Form

Contact Information

Company Name*

Include Branch Location

Contact Name*

Phone*

Email*

Claim Information

Purchase Order / Order Number*

Customer Purchase Order Number, VT Order Number, VT Project Number

Project Name*

Door Collection*

Select

Quantity of Doors on Claim*

Door Numbers*

Claim Description

Has a Site Visit Been Completed?*

Yes

No

Have Doors Been Hung?*

Yes

No

Recommended Resolution:*

Field Repair by Others

Field Repair by VT

Replacement

Credit

Upload Files

Please provide photo documentation of claim reason and copies of any estimates. Photos of labels with mark #s, measurements from top of door to top of prep locations for hardware location, caliper measurements for hardware size, string test for warp, samples against door for finish color, and crate damage for freight/shipping claims are suggested. Applicable original order information and email correspondence can be submitted here.

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