*NCRSwift Debt Review Dispute Questionnaire

The NCRSWIFT System will perform the following:

The dispute is logged directly to the NCR Complaints Department
You will receive a Whatssap message to verfify your submission - Do Not Ignore this message.
The system shall perform automatic assessment of your case merit and eligibility for dispute
The NCR shall check the Dhs to establish debt review status and debt counsellor details.
The debt counsellor on record will be notified of the dispute.
A Complaints Official is assigned to your case.
Your will receive live updates of every step taken on your case.

If you need assistance completing the questionnaire, use any of the below channels to chat with a consultant:

Click this Link to ChatLive: CHATLIVE

Click this link for WhasApp: WHATSAPP

NCR Debt Review Dispute Questionnaire

IMPORTANT:

The dispute is logged directly to the NCR Complaints Department
You will receive a Whatssap message to verfify your submission - Do Not Ignore this message.
The system shall perform automatic assessment of your case merit and eligibility for dispute
The NCR shall check the Dhs to establish debt review status and debt counsellor details.
The debt counsellor on record will be notified of the dispute.
A Complaints Official is assigned to your case.
Your will receive live updates of every step taken on your case.

Dispute Type*

Select

How would you define your Debt Review Situation?*

Select

Title*

Select

FIRSTNAME*

SURNAME*

ID#*

Mobile*

Email Address*

Residential Address*

Full residential address including street name and city/town

Did You Apply for Debt Review?*

Select

What year did you apply or discover?*

DC Communication?*

Select

Did You Consult With DC?*

Select

Did You Sign Form 16?*

Form 16 is a mandatory prescribed debt review application form, you cannot be placed under debt review if you did not sign this form

Select

Did you submit a copy of your ID document*

Select

Did you submit your Proof of Income (Payslip)*

Proof of income is required to assess your financial circumstance in order to qualify for debt review. Without it the debt counsellor cannot proceed with the debt review application.

Select

Did you submit you account statements?*

Select

Did you receive the accepted repayment proposal*

Select

Did you receive supporting affidavit for court application?*

The debt counsellor should draft a supporting affidavit for your commissioning in order to submit the debt review application to court.

Select

Did you pay any fees to the Debt Counsellor?*

The debt counsellor charges a fee for the service rendered, this fee is collected by the appointed Payment Distribution Agent (PDA)

Select

How Much did You Pay?*

Select or enter value

How did you pay the Debt Counselling Service Fee*

Select

Did You Receive Copy of the Court Order?*

A debt review application is concluded with a court order and the debt counsellor is obliged to issue a copy of the order to you.

Select

How do You Pay Your Accounts?*

Only accounts that were placed under debt review.

Select

Your Accounts Status*

Only accounts that were placed under debt review.

Select

Are you in possession of a Clearance Certifiate*

Select

File Upload

Important:

Cick this link to dowload the prescribed dispute form Form29: https://cancel-debtreview-service.co.za/images/pdf/NewForm29.pdf
Save the completed form and upload it with you ID
You can updload any other documents related to the debt review.

In case you are unable to upload, you can email the form 29, your ID and any documents to docs@ncrswift.org.za

Please note that the Complaints Official cannot proceed with the investigation until you submit the Form29

Drag and drop files here or

Send me a copy of my responses

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