Perception of Care/Satisfaction Survey

At the D-H Retail, Specialty, and Home Delivery Pharmacies, we strive for excellent customer service and take your feedback seriously. Completion of this survey will help us improve our services. If you would like to contact management directly, please feel free to email: Retail-PharmacyMgrs@hitchcock.org

Did you receive your durable medical equipment/ supplies in good working order and with a clean and neat appearance?
Did the instructions you received in the use and care of your equipment allow you to comfortably use your equipment/ supplies?
Have all questions regarding payment or billing been handled to your satisfaction?
Has our customer service staff helped you in a timely, courteous fashion?
Has our customer service staff resolved your concerns?
Did your medical equipment and/or supplies perform as expected?
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