This form is to be used by any SIBT student or potential student who wishes to lodge Formal Complaint or Appeal or where the incident is of a serious enough nature to warrant immediate escalation.

• Formal Complaint must lodged within 15 working days, from the date of the decision or event
• Internal Appeal must lodged within 20 working days of the date of the decision or the outcome of the formal complaint
• Late applications will be considered at the discretion of SIBT
• All applications must include supportive documentation

For further details please refer to the Student Complaints and Appeals Policy here.