CDBG-DR Complaint Submission Form

City of Detroit strives to help meet the needs of all beneficiaries and subrecipients while following the applicable Federal, State and/or City of Detroit regulations and guidelines governing each program. It is the policy of City of Detroit to provide a clear and fair process for beneficiaries and subrecipients to file a complaint regarding their service or appeal a decision regarding their case. Beneficiaries or subrecipients have the right to discuss their concerns regarding the eligibility determination, delivery of service, staff actions and/or perceived violation of their rights in a constructive manner.

When appropriate, the City of Detroit encourages applicants or subrecipients to try to resolve their concerns or disputes directly with a staff person before engaging in a grievance process. If those efforts do not resolve the issue, they may engage the formal complaint procedure. Concerns that are sensitive in nature where the applicant or subrecipient is afraid to address the issue directly with staff person should go directly to the Program Manager.

Beneficiaries and subrecipients may express their concerns in writing via this form, or to the email or mailing address below. Housing and Revitalization Department staff will investigate the complaint and provide a written response to the beneficiary or subrecipient within 15 working days after receipt of the complaint.

Complaints related to CDBG-DR funded activities may be submitted through submission of this form, via email to disasterrecovery@detroitmi.gov, or via mail to Housing and Revitalization Coleman A. Young Municipal Center, 2 Woodward Avenue - Suite 908 Detroit, MI 48226

The City of Detroit will refer instances of fraud, waste, and abuse to the HUD OIG Fraud Hotline (phone: 1-800-347-3735 or email: hotline@hudoig.gov).

Full Name*

Enter your first and last name.

Date*

Enter today's date.

Address*

Enter your full street address including any unit number(s).

Zip Code *

Enter the zip code for the address provided.

Day/Evening Contact Number*

Enter the best phone number for contact.

Phone

Email Address*

Enter an email address so that staff can follow-up with additional questions regarding your concern.

Activity or Program*

Select or enter value

Nature of Complaint

Select or enter value

Complaint Detail*

Summarize the details of the complaint and provide as many details as possible. You will be contacted if additional information is required.

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