Audience Answers

England Survey Request Form

Looking to collect data on your audiences? Fill in the Audience Answers survey request form below and get started with the tools you need to

capture your audience data and fulfill your funding report requirements.

 
 
 
 

Please select your current funding status below. If appropriate, you may select more than one status.

 

Please specify 'Yes' or 'No'. If 'No', please provide of the name of the organisation which will be acting as data controller on your behalf.

 
 
Phone
 
 

Request your survey

To set up your survey we will need to know:

 
 

If you are not a National Portfolio Organisation, we provide you with the standard Audience Answers template


If you are a National Portfolio Organisation, you can use the ACE Illuminate template to collect survey data that meets your Illuminate reporting requirements.

 

I.e. Within the question text, for example 'How likely is it that you would recommend The Red Theatre?'

 

Please specify a geographical area where you'd like to measure impact or engagement. This must be one location. Please specify a UK city, town or borough.


The location field is used in a number of questions such as:

'Did you combine your visit to The Red Theatre with any other activities in Derby?'

 
 

This question is asked because multi-site venue/event surveys may require site specific customisations, which can only be accommodated by having multiple surveys.

If you require more than one survey set up please inform us in 'Other comments', noting that there may be additional charges subject to requirements.

 

Two methodologies per data collection period are included within the Snapshot and Essentials plan, however an additional methodology can be added at a cost £350 +VAT.


 

Please select the artform(s) that are relevant to your organisation's survey. This will determine the options presented to your audience/visitors within the questionnaire.

 
 

This is your total annual footfall/tickets sold or total footfall/tickets sold during the time limited event. It can be an approximate number but it is necessary for your survey set up.

 
 

Customise your Essentials survey

The Essentials plan includes up to 3 additional question groups from our question catalogue for free. However you can add optional paid for extras, such as:


  • Up to 3 additional question groups (£400 +VAT per survey)
  • Up to 3 bespoke questions (£475 +VAT per survey)


Please note, the prices stated are fixed regardless of whether the full quota of additional questions are used. For example, if only 2 bespoke questions are required the cost will be £475 +VAT per survey.

 
 

Please indicate the question group ID below.

 

If your question includes a question level customisation indicated by a field such as %{item}, please indicate what text you would like to include. If you are unsure what to specify here, we can assist in a follow-up email

 
 

Please indicate the question group ID below.

 

If your question includes a question level customisation indicated by a field such as %{item}, please indicate what text you would like to include. If you are unsure what to specify here, we can assist in a follow-up email

 
 

Please indicate the question group ID below.

 

If your question includes a question level customisation indicated by a field such as %{item}, please indicate what text you would like to include. If you are unsure what to specify here, we can assist in a follow-up email

 
 

If you have a promotional code, please enter this below:

 

Do you have any specific requirements regarding your survey data collection? Just let us know here:

 

In making this formal request for an Audience Answers Essentials survey the applicant agrees to accept the following conditions:


NPO Clients

Effective from 1st April, 2024, our packages will not include an 'Illuminate Ready CSV'. To ensure seamless data transformation for your reporting to Arts Council England via Illuminate, please opt for the "quarterly Illuminate transformation" when placing your survey order. If you do not select this option, you will need to transform the data yourself.


Delivery

Once you have signed and returned this agreement and one of our team have confirmed the information above is correct, it will take up to 10 working days to create your survey. We require this signed agreement before any work on your survey can begin. If you need your survey in fewer than 10 working days we may be able to fulfill this, subject to capacity of our team, and the following charges: Within 5 working days: £50+ VAT rush fee Within 2 working days: £100+ VAT rush fee


Amends

You will receive a link to your survey in preview form, within the timescale outlined above. Up to three sets of amends, based on updated previews of your survey, are included in the Essentials package. Any subsequent amends will be charged at £100+ VAT per new preview provided.


We will confirm receipt of requests for amends as soon as possible and will complete amends within 3 working days from sending this confirmation.


Finalising your survey

Once any amends are complete and you have approved your survey in writing, we will publish the survey and provide a final link which you can use for collection of responses.


No further amends are possible after this point; any subsequent changes represent a new survey set up and will be charged accordingly.


PLEASE TICK THE BOX BELOW TO ACCEPT THESE TERMS AND CONDITIONS.


I accept the Terms & Conditions

 
 

Please tick here if you do NOT want to receive updates from The Audience Agency on future events, products, insights and other opportunities