BBC MusicBox

For any urgent requests/enquiries, please contact the team via bbcmusicbox.support@bbc.co.uk. For business critical requests/enquiries please call 0303 080 1815.

BBC MusicBox Support

The support team are available between 9:30am-5:30pm Monday to Friday (excluding BBC holidays/ public holidays)

Enquiry Type*
Organisation/ Business Area*

This is the organisation/business area you are working in.

Type of Request*
Type of Request*
Type of Request*
Type of Request*

Please select the genre commissioning area for the programme you are currently working on.

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Please explain why you require access to BBC MusicBox, and what you will be using the service for.

This must be an @bbc.co.uk email address.

If you need the same permissions as a specific user, please let us know their full name below.

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TV users, please enter the programme UID/programme number that you are currently working on.

Radio users, please enter the programme number that you are currently working on.

If you are working on various programmes, please enter just one programme UID/number.

Drag and drop files here or

User access requests will be completed within three working days, however if there’s exceptional demand, requests may take a little longer.

BBC MusicBox access requests are subject to approval. If you do not receive your login credentials within five working days, please contact the team via email - bbcmusicbox.support@bbc.co.uk

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