Communicable Disease Case Management*:
- Communicable Disease: Questions regarding communicable disease case investigation, surveillance, MAVEN, and disease control activities should be directed to the MDPH Bureau of Infectious Diseases and Laboratory Sciences. (i.e., MAVEN, individual cases, outbreaks, etc.)
- MDPH Epidemiology Division: (617) 983-6800
- MAVEN Help Desk: mavenhelp@mass.gov, (617) 983-6801
- Tuberculosis Case Management: Questions from LPH about Tuberculosis should be directed to a jurisdiction’s assigned DPH Tuberculosis Nurse. Contact information for TB staff at DPH can be found in the Communication Events section of MAVEN. If the assigned DPH Tuberculosis Nurse is unavailable, their email and voicemail will direct LPH to the covering DPH Tuberculosis Nurse.
- For general tuberculosis questions unrelated to a diagnosed TB case, or for questions regarding an individual with a TB Class B designation, please call the general number (617) 983-6970 during business hours or email TBGeneral@mass.gov.
- For urgent patient care questions after business hours, please call (617) 983-6800
Data Support*: Assistance with data interpretation for the Foundational Public Health Services Review, Capacity Assessment, and the self-assessment/addendum tools. Shared Service Arrangements and municipalities can explore strategies to leverage this data effectively to achieve the Performance Standards and Foundational Public Health Services.
FPHS Review: FY26 Workplan Development Support and Results Integration: Assistance with planning and capacity-building activities for FY26, using the findings from the FPHS Shared Services Review. Support includes helping SSAs utilize the FPHS x PHE Workplan Crosswalk to align FPHS Review results with FY26 workplan objectives, goals, and activities – along with guidance on implementing those activities effectively.
FPHS Review: SSA Discussion Facilitation Guide: Support with reviewing the FPHS Review results and the FPHS Discussion Facilitation Guide to prepare for governance board discussion.
Intermunicipal Agreement (IMA) Development and Support: Guidance and expertise to municipalities in developing, negotiating, executing, and implementing an IMA. The current TA vendor facilitates discussions among partners, provides IMA templates or examples, and offers guidance in establishing a legal agreement that promotes collaboration and cooperation.
Local Political Support/Expanded Sharing of Internal Services*: Guidance and expertise provided to municipalities to secure political backing and support (buy-in) for shared municipal public health services and protections. The primary objective is to empower municipal leaders to navigate political environments effectively and facilitate the implementation of shared public health programs.
Local Public Health Nurse Consultant*: The Local Public Health Nurse Consultant Program’s overall goal is to advance the mission of the Blueprint for Public Health Excellence and support the advancement of Foundational Public Health Services (FPHS) for all communities. PHN Consultants provide support, technical assistance and guidance as needed to all PHNs and other health department staff to address the unique needs of each community. Examples include screening for hypertension, vaccination clinics or maternal visiting programs.
Organizational Competencies: Support for leaders and managers in areas such as contracting services (e.g., consolidation of existing SSA contracts), director-level functions including grant management and staffing/hiring support, relationship management (e.g., ISD integration), and strategic guidance on funding opportunities, such as pooling opioid abatement funds.
Performance Standards: Environmental Public Health Enforcement*: Support related to reviewing inspection documentation (e.g., inspection reports, inspection forms, orders to correct, complaint responses, etc.) for capacity and proficiency. For non-PHE grantees, assistance with meeting the mandated services required by local public health.
Racial and Health Equity*: One-on-one support for local public health to develop strategies for incorporating racial and health equity goals into their work. This includes addressing selected racial equity themes such as linguistic justice, environmental justice, workforce diversity, community engagement, and CLAS standards, as well as identifying practical action steps and strategies for implementation.
Sustainability: Community Partnership Development/Partner Mapping: Assistance with utilizing FPHS Shared Services Review results to identify gaps in service delivery and assist with partner mapping activities to identify new and/or existing partnerships to enhance collaboration, fill gaps, and build capacity.
Sustainability: Improved Sharing of Resources: Support with utilizing FPHS Shared Services Review results to review shared staff capacity and expertise to identify strengths and areas for improved sharing of resources.
Workforce Development*: Guidance provided to municipalities, local health departments, and Boards of Health on the Local Public Health Training Program, learning and development trainings, and credentialing in alignment with recommended Workforce Standards. Additionally, support offered for local public health career development, workforce recruitment, and job retention and satisfaction.
*This type of support is available to both PHE grantees and non-grantees