Volunteer/Parent Grievance Form

Conflict is a natural part our world but there are appropriate and respectful ways of handling conflict when it arises. The most effective way to resolve conflict is by calm and open discussion between the persons involved. A problem-solving tone should be adopted and the parties involved should abide by the principles of the Girl Scout Promise and Law during these discussions. If a solution is not resolved, the next step is for one or both or all individuals to submit written documentation of the issue with their next level of support.

Please see Volunteer Essentials Conflict Resolution section on the policies and procedures surrounding Conflict Resolution.

In order to be in compliance with the Conflict Resolution policies as stated in Volunteer essentials, before submitting this form the parties involved should take the following steps:
 The parties involved speak directly, in person, with the desire to resolve the issue
 The parties involved speak with the troop leaders if they are not a part of this conflict
 The parties involved speak with the Service Unit Manager if the Service Unit Manager is not a party to the conflict

After submitting this form a member of GSSNV staff will research the issue and speak to all parties involved within 10 days.

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