Employer Satisfaction Survey

ALBANY STATE UNIVERSITY DEPARTMENT OF SOCIAL WORK MASTER OF SOCIAL WORK PROGRAM The Master of Social Work program has developed multiple instruments designed to provide us with feedback on how well we are meeting our program objectives, fulfilling the requirements of our accrediting body (the Council on Social Work Education), and preparing the next generation of competent graduate-level social work professionals. Feedback from employers who have hired our recent MSW graduates (those students who have graduated within the last five years) is a critical component of our study. You have been identified as the employer or supervisor of a graduate of the Master of Social Work program at Albany State University. We would very much appreciate your response to this brief employer satisfaction survey. The survey results will be used to help us identify ways in which we can better prepare our students for the current workforce. Your responses to this survey will be combined with the responses of other social services employers who employ our students. Your name, the name of your organization, and the name of your employees will not be identifiable in any way. We have enclosed the survey, along with a stamped return envelope, for your use. If you have any questions or concerns about the survey, please contact Dr. Barbara Nowak, MSW Program Director at 229/500-2118 or barbara.nowak@asurams.edu. Once again, our sincere thanks for taking the time to complete and return this survey for us.

Part I: Employer/Supervisor Information

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Part II: Evaluation of MSW Program

The following questions are designed to measure how well the Master of Social Work program is meeting its objectives. In thinking about the graduate when initially hired, please rate how well you believe we prepared this graduate in the following aspects of social work practice. The response categories range from “Not Prepared” to “Well Prepared. Please check the rating you believe is most accurate for this employee.

1. The MSW employee applies and promotes social work values and ethical conduct.
2. The MSW employee manages personal biases and values when working with diverse client populations.
3. The MSW employee demonstrates professional demeanor in behavior and appearance.
4. The MSW employee demonstrates ethics and professionalism in oral, written and electronic communication.
5. The MSW employee uses supervision and consultation to guide professional judgment and behavior, as needed.
6. The MSW employee is able to communicate competently with diverse populations.
7. The MSW employee demonstrates an understanding of issues related to social, economic, and environmental justice and can properly advocate for the human rights of clients.
8. The MSW employee is able to translate research findings into effective best practices.
9. The MSW employee is able to identify social policies at the local, state, and federal levels that impact client wellbeing, service delivery, and access to social services.
10. The MSW employee is able apply knowledge of human behavior and the social environment to effectively work with clients.
11. The MSW employee is able to use empathy, reflection, and interpersonal skills to effectively engage clients of diverse backgrounds.
12. The MSW employee is able to effectively collect data and apply critical thinking to interpret the information from clients.
13. The MSW employee is able to effectively apply knowledge of human behavior and the social environment in the assessment of clients.
14. The MSW employee is able to effectively develop mutually agreed-on goals and objectives based on client assessments.
15. The MSW employee is able to critically evaluate, select and apply evidence-based interventions.
16. The MSW employee is able work effectively with individuals, families, groups, communities and organizations, as needed.
17. The MSW employee is able to use community resources for the benefit of clients.
18. The MSW employee is able to work as an effective team member with colleagues, supervisors and administrators.
19. The MSW employee is able to effectively collaborate with other professionals to coordinate appropriate client services, as needed.
20. The MSW employee is able to effectively negotiate, mediate and advocate with, and on behalf of clients, as necessary.
21. The MSW employee is able to facilitate effective transitions, referrals and terminations with clients.
22. The MSW employee is able to critically analyze, monitor and evaluate interventions and program processes and outcomes.
23. The MSW employee is able to apply evaluation findings to improve practice effectiveness.
24. Overall, how well did the MSW program at Albany State University prepare this employee for a career in social work practice?
25. Compared to graduates from other social work programs, how well- prepared did you find this MSW graduate from Albany State University?
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