DWSD Customer Damage Claims

DWSD Customer Damage Claims

File a damage claim with the Detroit Water and Sewerage Department (DWSD) upon discovery of an overflow or sewer backup or other property damage. For sewer backups, Michigan law requires you file a written claim with your local water utility, DWSD in this case, within 45 days after the overflow or backup was discovered. Once received, claims are reviewed and investigated by DWSD and a response will be provided within 120 days unless extenuating circumstances exist in which case you will be contacted. PLEASE MAKE SURE TO ATTACH THE COMPLETED DWSD DAMAGE CLAIM FORM AND SUPPORTING DOCUMENTS, INCLUDING RECEIPTS AND IMAGES, TO SUPPORT YOUR CLAIM.

Customer First Name*

Customer Last Name*

Affected Address Number*

Affected Street Name*

Affected Zip Code*

Mailing Address - Street Number*

Mailing Address - Street Name*

Mailing Address - City*

Mailing Address - State*

Mailing Address - Zip Code*

Contact Phone Number*

Contact Email

Incident Date*

Description of Incident*

Send me a copy of my responses

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