PPMM Sex Ed Service Disruption Form

Please complete this form as completely as possible to help us understand the issue you are encountering.

School/Site Name

Submitter First and Last Name

Submitter Email Address

Submitter Phone Number

Phone

Date Issue Started

mm/dd/yyyy

Which course are you encountering an issue with?

PPMM Sex Ed High School

PPMM Sex Ed Middle School

PPMM Sex Ed SPED

PPMM Puberty

What is the URL that student(s) are encountering an issue?

You can copy and paste the URL

Describe the issue you or student(s) are encountering.

Be as detailed as possible

Attach a screenshot(s) of the issue you are encountering (if possible).

Drop your files here

Approximately how many students are encountering this issue?

First and Last Name of at least one student encountering this issue:

Email address of at least one student encountering this issue:

Site IP Address

To get the IP address to the location your students are accessing the course CLICK HERE. (Ensure that you are at your school site and connected to the school internet.)

Copy and paste the numbers above "Your public IP address" into this field.

URL Safelisted

Has your site IT department safelisted the following url: https://ppmmeducation.thinkific.com/

Yes

Not Sure

Troubleshooting

Have you visited our Tech Support page and tried any of the suggestions listed?

Yes

Is there anything else you would like us to know regarding this issue?

Thank you so much for this information. We will get back to you as soon as possible to help address your issue. You can expect to receive a response within 1 business day or before.

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