Customer Service Request Form

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Please visit these hyperlinks for Housing Assignments & Leasing information: Find the Community for You, Application Tips & Timeline, Learn about our Communities, and Rental Rates.


If you have questions about the Housing Application that cannot be found using the resources above, please describe your question below:

Please visit the hyperlinks below for more information on Housing Services' response to the COVID-19 pandemic: UCSF Housing COVID-19 Policies.


If you still have questions about Housing's COVID-19 response, please describe your question below:

Please visit UCSF Transportation's webpage for parking permits, bike parking, and transportation information. Visit your Housing community's digital handbook for more information about parking and transportation at a UCSF Housing community.


If you still have questions about Parrking & Transportation at UCSF Housing, please describe your question below.

Please visit our website for a digital handbook about your Housing community. Please describe your question below if you cannot find the information you are looking for.

Rent and other Housing payments are typically due on the first of each month. After the 7th of the month, late fees are applied. If you are having trouble making rent payments please contact our office immediately to make payment arrangements.


You may also want to reach out to your school or department for support. If you are having trouble using the Housing Portal, please describe your request below.

If you are having trouble with the Housing Portal, please upload a screen shot of the issue you are experiencing.

Drag and drop files here or

All UCSF Housing tenants can reserve event space in our community rooms. If you'd like to learn more about Housing's community rooms, visit our communities page.


If you have a question or concern for our Tenant Programs team, please complete the information below.

Please describe your request below.