Feedback Survey

Which department is your feedback in regards to?*
Please tell us the name of the technician that assisted you:
Select or enter value
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Did you have any questions that remained unanswered?
Were you satisfied with your interaction with us?
Did the technician make you feel like he or she was committed to solving the trouble you reported?
Would you recommend the technician that assisted you, to a friend?
Are you aware that Etex also offers 'Texpert' services such as TV Setups, Computer Tune-ups, Virus & Spyware Removal, Email Setup and much more... ?*
How did you hear about our Texpert services?
May we contact you for more details regarding your experience, if necessary?

(By answering 'No, thank you', we assume you prefer NO further action to any resolution that may be needed on your recent report)