Once you provide credit card payment, signed PO, or check for the license renewal, we will submit the order to Zoom and we will be unable to make any changes to the order. Additionally, we will be unable to provide refunds, exchanges, trade-ins, or other changes.
Should you decide to select a different license, it would be in addition to any existing licenses already purchased. For example, we are not able to "upgrade" a Webinar 500 to a Webinar 1000 for the difference in cost. A new Webinar 1000 would need to be purchased. Similarly, if a Webinar 1000 was purchased but then a Webinar 500 was desired instead, a new Webinar 500 would need to be purchased, as a "downgrade" is not possible.
TechConnect Purchase Policy:
Once you provide payment information, the sale is final. We are not able to provide refunds, exchanges, trade-ins, or other changes to existing purchased licenses. We do accept all major credit/debit cards.
Additionally, please note that if purchasing an add-on license for the 23-24 fiscal year, you will be automatically invoiced annually for the next five years, as our current contract with Zoom is for a 5 year commitment at a 5% increase each year after the first.
https://ccctechconnect.zendesk.com/hc/en-us/articles/360059663173-TechConnect-Zoom-License-Purchase-Policy
Please print and keep a copy of our terms.
Check here to agree to our terms and submit this form to request add-on license(s):