Job Description:

The Guest Relations staff at Morehead Planetarium and Science Center is part of the Guest Services team and is primarily responsible for providing customer service and wayfinding service for field trip groups and the general public, in addition to supporting special events, and programs.

Common duties include assisting groups with unloading/loading buses, navigating groups to/from programs, and answering questions about their itinerary or programs. Most such reservations occur on weekdays, and occasionally, on weekends.

Finally, the Guest Relations staff also supports wayfinding and customer service during public operating hours (such as ticket taking), and supporting general operations at private shows, events, and birthday parties.

Job Requirements:

• Prior work experience not required, but applicants with prior experience in customer service roles are preferred.
• Availability on weekends is required.

Job Duration & Schedule:

• The bulk of available hours and shifts will be Tuesday – Friday 8AM-3PM, Saturdays 9AM 6PM, and Sundays 12PM-6PM.
• Availability on weekends is required.
• Availability during class breaks is strongly preferred.
• Occasional evening shifts. There will also be opportunities for additional hours to work special events, birthday parties, and rental events.
• Avg. weekly hours 10-12, depending on availability. Avg hours higher during summers. Minimum 8 hrs/week preferred.

Pay: $11.05/hr