Cuda Technical Support Ticket

Cuda Technical Support Ticket

Submit this ticket to request assistance.

Name*

Phone (call back number)*

Phone

Email*

(Email that will receive updates to this ticket)

Ticket Reference

Use this field for your ticket reference ID, which will appear in the subject line of related emails. You can include a brief description of the issue, your machine ID, or your customer name for example.

User Type*

Select if you are an end user of a Cuda Machine or a Distributor. If none of these apply select 'Other'.

End User

Distributor

Other

Distributor Info

List the information for the distributor you are with

Distributor*

Select or enter value

Company Info

List the information for the company you are with

Company Name*

Address

City*

State*

Zip Code

Machine Information

Machine Model*

If model is not listed, type your make and model #

Select or enter value

Serial No*

If serial number is not known, please estimate the age of the machine below

Date Code

Machine Voltage*

Select or enter value

Machine Phase*

Select or enter value

Purchased From

If you know who the machine was purchased from, list them here

Date of purchase

(If known)

Describe the issue

Issue*

Describe your issue in as much detail as possible

Urgency*

Select or enter value

File Attachments

Upload a picture or video of the issue (optional)

Note: some videos may be too large to attach to this form. Other information can be emailed to techsupport@cudausa.com

Drag and drop files here or

Send me a copy of my responses

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