Smartsheet Fee Credit Request
Please fill out the following form to request a Smartsheet Fee Credit for either (i) an Availability Event under the Smartsheet Service Level Agreement (“SLA”) or (ii) Smartsheet’s failure to meet its Premium Support target initial response times under the Smartsheet Support Policy (“Support Policy”). A request for a Smartsheet Fee Credit will be qualified against the terms and conditions of the SLA or Support Policy, as applicable.
All fields below are required to submit a request for a Smartsheet Fee Credit.