Google CCAI Provisioning Form

We will contact you on this address for any questions

If a CSM is not assigned please use CSM-Helpdesk.

Cisco Commerce Workspace Web Order Number

Cisco Commerce Workspace Subscription ID (can be found in the order details )

Cisco contact center solution that you are integrating with CCAI

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Please provide the Google project ID where the Agent is implemented. Note: If you have multiple projects, please submit a unique request per project

Specify the user ID that is part of the Customer project which will be used to generate JSON

Number of contact center agents that will be using the project

Number of contact center agents that will be using the project

Average number of Agent Assist calls (daily)

(If using Agent Assist) Number of Articles in your Knowledge Base

(If using Agent Assist) Average size of the articles (in KB)

(If using Agent Assist) How many documents will you need to ingest per second


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