Aftermarket Parts Request

Aftermarket Parts Request

Welcome to Phoenix Aftermarket Parts request form. Please select a request type and then provide further information regarding your request. You will receive notifications through our system as your request is processed by our team.

If you need assistance with this form, you may contact us at serviceparts@phoenixmotorcars.com

To begin, select the type of request.

I need help with*

Select

Account name*

Select your billing account name from the list. If not listed, please select other and provide further details below in the account name details field.

Select or enter value

Account name details

If your account name is not included or is incorrect in the list, provide further details.

Request urgency*

Select the appropriate priority for your request. All requests will be prioritized accordingly.

Bus down - same day shipment for orders placed by 4pm EST

High - shipment within 48 hours of order placement

Stock - shipment within 5 business days of order placement

Please note, shipment timeframes apply to in-stock, domestic, small parcel shipments only.

Select

Customer reference #

If you were previously provided a reference # in regards to this request, enter below.

Part number identification

Please enter as much information as possible. Part description, numbers, location etc. Pictures can be attached below.

VIN*

This field is required for warranty and bus down requests. Your request will not be processed if this information is missing or incorrect. If not applicable, please use N/A.

Date of Failure

Payment method*

Select the payment method for this order. If paying by credit card, you will receive further information by email to process the payment at the time of invoice.

Select

PO Number

Warranty PO Number

If a warranty PO is required, enter below.

File Upload

PO's, pictures or other documents may be uploaded.

Drag and drop files here or

Part numbers, quantities and descriptions

Enter all requested part information below.

Shipping Method*

Choose the preferred shipping method. Please note, charges may apply.

Select or enter value

Comments

Provide any comments or special instructions.

Contact Name*

Contact Phone

Contact Email*

Please separate multiple email addresses with commas

Ship to Attn

Ship to Street Address

Ship to City

Ship to State/Province

Select

Ship to Zip/Postal Code

Country

Select

Request Type

Select

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