Warranty Request

Warranty Request

Today's Date*

Property Owner*

Property Name*

Property Address

Property Manager Name*

Property Manager Email Address*

Your Name*

Email Address*

Are you the point of contact for this request?*

Select

Is the outage in the parking lot?*

Select

How many fixtures are affected?*

Fixture model number*

Add all parking lot fixture models separated by commas

What is the voltage?*

What is the voltage of the fixture(s) experiencing the outage?

Select

Confirmed supply power?*

Indicate that supply power is present and sufficient voltage, if this step has not been completed, it will need to prior to processing of the warranty claim

Do you know which component has failed?*

Select

Other:*

List the failed component(s)

Is the outage on the building?*

Select

How many fixtures are affected (building)?*

Fixture Model Number (Building)*

Add all building light fixture models separated by commas

What is the voltage (building)?*

What is the voltage of the fixture(s) experiencing the outage?

Confirmed power supply (building)?*

Indicate that supply power is present and sufficient voltage, if this step has not been completed, it will need to prior to processing of the warranty claim

Do you know which component has failed (building)?*

Select or enter value

Other (building):*

List the failed component(s)

What is the estimated labor cost?

If the fixture is more than 1-year old, the property owner will be responsible for paying for labor. Please itemize each labor action (ie. pole head = $x, wall pack = $x)

Shipping Information*

Where do you want any replacement parts shipped?

Shipping Destination Phone Number*

Phone

Photos*

Photos of the failure are required by all manufacturers

Marked up site plan is also required

Drag and drop files here or

Any additional information we should know?

Send me a copy of my responses

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