SDG Warranty Claim Form

SDG Warranty Claim Form

This form is for use by Southern Design Group's Authorised Resellers only.

If you have purchased Southern Design Group products, please return to your place of purchase to initiate a warranty claim.

Authorised Reseller Information

Account Holder Name*

Business or Company Name

Date*

Contact (name)*

Email Address*

Phone Number*

Please include country code if outside of Australia

How would you like this claim to be resolved?*

Replacement product sent

Credit for faulty product issued

Suburb of Installation of Product

Product Information (product 1)

All fields relating to product 1 are required fields to complete this form

Southern Design Group Invoice No*

Southern Design Group Product Code*

Quantity*

Date of Purchase from Southern Design Group*

Warranty claim periods are in accordance with SDG's Door Furniture Extended Warranty which can be found on all SDG brand websites

Type of Fault*

Finish

Function

Fit

Manufacturing

Other

Description of Fault*

Please provide as much detail as possible

Product Information (product 2)

If only one product is being returned, please proceed to File Upload at the bottom of this form to complete warranty claim

Southern Design Group Invoice No (product 2)

Southern Design Group Product Code (product 2)

Quantity (product 2)

Date of Purchase from Southern Design Group (product 2)

Warranty claim periods are in accordance with SDG's Door Furniture Extended Warranty which can be found on all SDG brand websites

Type of Fault (product 2)

Finish

Function

Fit

Manufacturing

Other

Description of Fault (product 2)

Please provide as much detail as possible

Product Information (product 3)

If only one product is being returned, please proceed to File Upload at the bottom of this form to complete warranty claim

Southern Design Group Invoice No (product 3)

Southern Design Group Product Code (product 3)

Quantity (product 3)

Date of Purchase from Southern Design Group (product 3)

Warranty claim periods are in accordance with SDG's Door Furniture Extended Warranty which can be found on all SDG brand websites

Type of Fault (product 3)

Finish

Function

Fit

Manufacturing

Other

Description of Fault (product 3)

Please provide as much detail as possible

Visual Proof of Fault

Please upload visual proof of the manufacturing fault through clear photos or videos of the product(s)

File Upload*

Drag and drop files here or

A Southern Design Group Customer Service Representative will be in touch within 1-2 South Australian business days of lodging this form

Send me a copy of my responses

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