This training is a behaviour management system that teaches simple skills for assessing, managing, and responding to risk behaviour at work.

The focus is on verbal de-escalation, prevention, and early intervention. Safe physical intervention options are also taught, to be used only as a last resort.

This time-tested program gives you an effective framework for decision-making and problem-solving and it equips you with the skills and confidence to champion a culture of Care, Welfare, Safety, and Security.

NCI provides staff with the skills to safely recognize and respond to everyday crisis situations including prevention and verbal de-escalation skills, disengagement safety techniques, trauma-informed training, risk assessment framework and physical intervention techniques.

Course Information:

Offered to Sault Area Hospital employees only, completed on site at Sault Area Hospital

Full Certification = 8 hours + 2-hour mandatory e-learning

Renewal = 4 hours

Please Note:

If you have previously submitted a registration and are requesting to cancel or move your previous registration to a new date, please email education@sah.on.ca to process this request. Do not submit a second registration.