Place an Order with Us

Please complete this order request form for each PO and attach any necessary documents below. Thank You for your order and will confirm when it's received! THIS FORM IS NOT TO CHANGE PO's ALREADY PLACED. Please click on the change order link on our website.

THIS IS A NEW PO AND NOT REVISION*

Please submit changes on the portal under, Make a change to the order.

Company Name*

Your name*

Phone Number*

Phone

Contact Email*

Today's Date*

PO Number*

Please enter the associated PO# with this order. All orders must have a PO for Heritage to process them.

PO Due Date*

Please enter the date you require to have this order back.

PO TOTAL VALUE*

Please enter the total dollar amount of this PO

Expedited order under 12 day lead time?*

Please note this is an expedited order under our lead time of 12 days you must check this box acknowledging additional fees may apply, or please correct the due date. Thank You.

Yes

Terms and Conditions*

1. Orders & Processing

A valid purchase order (PO) with pricing and process details is required to proceed. Parts without a PO will be held until one is provided.

Lead Time: Standard processing is 10-12 business days. Expedited requests (<10 days) incur additional fees.

Additional Charges: Overtime, special setups, or lot-size adjustments may affect pricing and availability.

2. Pricing & Billing

Minimum Charge: $750 per part number, lot, or color.

Hazardous Materials: $40 disposal fee per shipment (itemized on invoices).

Quotes: Valid for 60 days and subject to sampling. Pricing over one (1) year old is invalid and must be requoted. Heritage reserves the right to reject work or revise pricing.

Packaging: Customer must supply packaging/dunnage. A 5% fee per part number applies if not provided.

Price Adjustments: Heritage may update prices due to changes in labor, materials, or utilities.

3. Payments & Late Fees

Invoices not paid on time incur a 8% late fee, plus an additional 8% every 15 days thereafter.

4. Claims & Returns

Defects: Must be reported in writing within 10 days of delivery. Unreported issues are deemed accepted.

Rejected Products: Must be returned for rework; further processing by the customer waives Heritage’s liability.

Return Shipping: Heritage coordinates returns and covers costs. Customer-coordinated returns are the customer’s responsibility.

5. Shipping & Liability

Containers: Customer-provided containers used for storage/transportation. Damage from their use is the customer’s risk.

FOB: All products are FOB Heritage.

Local Delivery: Flatbed/box truck service within 100 miles at $105/hour (availability-dependent).

6. Warranty & Liability

No Warranty: Heritage disclaims all warranties (express or implied), including merchantability or fitness for purpose.

Limitation of Liability: Heritage’s liability is capped at the total amount paid by the customer. Heritage is not responsible for indirect, incidental, or consequential damages (e.g., lost profits).

Specifications: Failure to provide clear written finishing instructions releases Heritage from liability and may result in extra charges.

7. General Terms

Lien Rights: Heritage may hold merchandise as collateral for unpaid balances.

Force Majeure: Heritage is not liable for delays or failures due to uncontrollable events (e.g., natural disasters).

Governing Law: This agreement is governed by Ohio law.

By clicking "I Agree," you confirm acceptance of these terms and conditions.

Please Attach Your Purchase Order, BOL, and Drawings*

Please attach any forms that are associated with this order here. At a minimum the PO must be attached to process the order.