Support Solutions Request Form

Please utilize this form for the following Support needs: MRI/Nexus Support, CPM IT Support, and MRI Improvements/Customization Requests, Vendor Updates, Inspection Setup, and Director Programmatic Requests

Support Form Selection*

Please choose which form you would like to fill out below:

Select

Vendor Update Information

Ensure that appropriate property team and contracts team has been notified if vendor name change relates to new ownership.

Please use the Link Below to Submit Your IT Project Request

Please note that an IT Project is a request that would consist of extensive work and time to complete and as such will be tracked separately from normal IT Support Requests.

https://app.smartsheet.com/b/form/bc032934d5b7400abacedb6253facc6f

Priority*

Select or enter value

Employee Submitter*

Select

Property Code*

Property Name*

Property Manager Name*

Select or enter value

Facility Manager Name*

Select or enter value

Title of Request*

Please provide a brief title for your request

IT Request Type*

Select or enter value

MRI or Nexus*

Select

Lease/Business Name*

Inspection Type*

Select

Inspection Cadence*

Select

Inspection Start Month*

Select

Annual Inspection Month*

Select

Tenant First Name*

Tenant Last Name*

Account Number (Lease ID)*

Tenant Phone Number*

Tenant E-Mail Address*

Detailed Description of your Request*

Please provide as much detail as possible

Date Needed By*

When do you need this request completed by?

Flag for URGENT items only

Request Attachments

Please attach any documents to support your request.

Drag and drop files here or

Privacy Notice|Report Abuse