WesTrac Warranty Claim Form

WesTrac Warranty Claim Form

IMPORTANT: - Part has to be returned to WesTrac within fifteen (15) days from failure; This form has to be completed by the Customer, failing to do so, warranty will be voided. * Mandatory fields to be filled in.

Customer Trading Name*

Contact Name*

Telephone Number*

Email Address*

WA/NSW

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Cat Model

Cat Serial Number*

Original Purchase Document*

Original Purchase Date

Machine Commissioning Date

Quantity of Parts

Failed Part Number*

Part Location (RH LH/#1/#2)

Serial Number of failed component

Machine hours @ Fitment*

Part Hrs/Kms @ Failure (Tonnes if applicable)*

Date of Fitment

Date of Failure

Diagnostic Date: (required for machine control)

Diagnostic Data: Fault codes present at time

Add File Attachments i.e.photos,Log File, Incident Form, Out of Service Tag

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Description of Failure*

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Failure (Other)

Cause

Correction*

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Replacement/Warranty Document Number

Date Replacement Part Supplied

Repaired Work Order/Document Number

Description of Repairs

HMS Hydraulic Pump / Motor Failures - Oil Analysis

Unit Rig EWGU Failure and All Related Parts

P2 tag details for P/X parts

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