Request Help

To get help from the KCRHA Ombuds Office, please fill out this form.


You can tell us about a concern, make a complaint, or request information. If you need any help filling out this form, please call 206-639-4601 or email ombuds@kcrha.org. In the case of a third-party (family member, case manager, or other support) is filling out this form, we would need to be connected to the impacted constituent in order to take further action and would need to fill out an ROI with the constituent's consent for further communication regarding the concern, complaint, or requested information. If you have questions or concerns, please don't hesitate to reach out to us.


Please note that the Ombuds Office values all inquiries and strives to give each request the attention it deserves. However, please understand that we have limited capacity and may not be able to fulfill every request.


The Ombuds Office is subject to the Public Records Act (RCW 42.56). All emails, online form submissions, written documents, and phone messages submitted to this office may be subject to a Public Records request.


The KCRHA Ombuds is not an emergency service. If you are experiencing an emergency and need immediate assistance, call 9-1-1.

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Are there minors in your household?*


  • East (Bellevue, Carnation, Duvall, Issaquah, Kirkland, Medina, Mercer Island, Newcastle, North Bend, Redmond, Sammamish, and Skykomish)
  • North (Bothell, Cottage Lake, Kenmore, Lake Forest Park, Shoreline, and Woodinville)
  • South (Auburn, Burien, Covington, Des Moines, Enumclaw, Federal Way, Kent, Maple Valley, Normandy Park, Renton, Tukwila, and SeaTac)
  • Unincorporated King County (Vashon Island, White Center, Skyway, Skykomish)
  • Seattle


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Have you ever served on active duty in the U.S. Armed Forces?*
Please indicate if you fall into one of the following categories:*
Have you used the agency's grievance process?*
Others Involved

Making a complaint or contacting the Ombuds Office does not create an attorney-client privilege with the KCRHA Ombuds Office. If you require legal assistance, you should seek advice from an attorney.


Any recommendations about the accessibility of this form should be sent to ombuds@kcrha.org.

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