Faculty Design Assistance Requests

Because of current staffing issues here at the Office of Learning Design, we ask that you please use this form to request instructional design assistance during the semester. Our typical response time is by the next business day. For assistance with the following, please use the recommended resources: Canvas -- Canvas 24-7 Support (chat, phone, email assistance is available): use the "?" link from within Canvas, https://psu.instructure.com/ -- Canvas Instructor's Guide: https://community.canvaslms.com/docs/DOC-10460-canvas-instructor-guide-table-of-contents Technical Support -- World Campus Helpdesk: https://student.worldcampus.psu.edu/technical-support/contact-us -- IST Helpdesk for UP local machines or infrastructure: https://www.up.ist.psu.edu/contact.php Virtual Labs: WinLabs, VHOL, and Practice labs -- IST Helpdesk: https://www.up.ist.psu.edu/contact.php

(ex. IST 110.001)

(first and last)

(abc1234@psu.edu)

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To cut down on the time it takes to respond to you, please list the place or places where we need to look to find your issues.

Using as much detail as is appropriate, please describe what issues you are experiencing and what steps you may have already done to solve the issues.

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