Portal User Support Requests

You will be updated about the status of your request via email. Please consider a timeline of 2-4 business days.

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City, Organisation, Consortium or Other *

Email *

You will be updated about the status of your request

Your ticket concerns: *

Bug

Steps to reproduce the issue *

Describe all the actions that led you to this bug - be as precise as possible

REQUIRED for BUG REPORT ONLY - Send us FULL SCREEN screenshots, and any document to help our team

Because a picture can be worth thousands words

Drop your files here

Criticality *

Minor (Low impact on experience)

Major (Experience deteriorated)

Critical (Experience blocked)

*

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