WSU Tri-Cities Computer Center Feedback

Thank you for contacting Computer Center (CTC) at Washington State University Tri-Cities. In an effort to enhance our services, we are asking that your participate in a post service survey. This survey should just take a few minutes of your time and the data collected will be used to help make improvements in service level and general customer support.

If you remember, please enter the date of your interaction with the Computer Center?

Were you satisfied with the length of time that it took to resolve the issue or inquiry?*

5 - Very Satisfactory

4 - Satisfactory

3 - Neutral

2 - Unsatisfactory

1 - Very Unsatisfactory

How satisfied were you with the resolution of your issue or inquiry*

5 - Very Satisfactory

4 - Satisfactory

3 - Neutral

2 - Unsatisfactory

1 - Very Unsatisfactory

Which Computer Center staff members did you interact with [check all that apply]

Harley Lawrence

Marshall Fryberger

Shawn Franklin

David Search

Steve Fry

Student Worker

I don't remember

Technical Expertise

5 - IT Wizard

4 - Satisfactory

3 - Neutral

2 - Unsatisfactory

1 - Very Unsatisfactory

What improvements to our service would have made you experience better*

Do you have any suggestions for the unit to better serve the campus community*

Overall experience with the CTC*

5 - Very Satisfied

4 - Satisfied

3 - Neutral

2 - Dissatisfied

1 - Very Dissatisfied

Additional Feedback

Please enter any addition feedback that you would like to share with the IAT staff and their supervisors

Your Email (optional)

Please enter your email address if you would like to be contacted regarding your responses or willing to be contacted for further clarification on your responses.

Send me a copy of my responses

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