Create Support Request

Create Support Request

Use this form to create a case to request support from Cygnet Texkimp

Requested By (Full Name)*

Customer Name*

Site Address*

Region*

Select or enter value

Contact Name (if different from above)

Contact Email Address*

Contact Telephone Number

Machine Name and Serial Number*

identified on machine nameplate eg. J21000

Reason For Support Request*

Need Technical Support

Need Replacement or Spare Part

Need Site Visit

Severity Of Issue*

Critical - production stopped completely

Major - production severely affected

Minor - production disrupted

Minimal - production not affected

Subject*

Further Information Regarding Case

File Attachments

Please attach pictures or video of the fault if you have them

Drag and drop files here or

Send me a copy of my responses

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