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Requests for Fire Safety Inspections will now be submitted using the City of New Braunfels’ permitting portal:

https://nbpermits.nbtexas.org/publicaccess

The permitting portal will also provide the ability to make all payments related to your inspections online from your permit.

If you have not used the City’s permitting portal before, you will first need to go to the portal and create an account.

More information can be found on the Fire Marshal’s webpage:

https://www.newbraunfels.gov/3550/Request-an-Inspection

Portal accounts require a valid email address as the username. Passwords for the account must have a minimum of 8 characters and must include at least one uppercase, one lowercase, and one number. Passwords cannot match your email address, or first, or last names.

Passwords for the account must have a minimum of 8 characters and must include at least one uppercase, one lowercase, and one number. Passwords cannot match your email address, or first, or last names.

An account setup confirmation email will be sent to the username email address. The message will contain a link needed to complete the account set up process. Once you have clicked on the link in the confirmation email, you can complete your account set up and begin submitting your permit applications through the permitting portal.

The City of New Braunfels will use the username/email address to communicate with you about your application and all status updates related to the permit and payments throughout the permitting process.

You should expect a confirmation email when a new request is submitted. This verifies your submission was received and provides you with a reference number to aid in future communication about the application with City staff.

Communication from the portal’s automated messenger will originate from cwmessenger@nbtexas.org - please add this email address to your approved/safe list to ensure communications are delivered to you.

If you have questions, please contact us at: 830-221-4200 or email us at FMO@newbraunfels.gov