QASP Client Evaluation Survey

How did you come to know about about QASP and our services and facilities?

I have undertaken previous research at QASP

My colleagues/supervisors have undertaken research at QASP

Recommendation of others (word of mouth)

QASP Website

Conferences/field days

Social Media - LinkedIn

Approximately how long before the commencement of your trial did you initiate contact with QASP staff to discuss the project?

How appropriate was this communication timeframe prior to the commencement of the trial?

Appropriate

Too long

Too short

Please explain your answer to the previous question

For example, was the trial commencement date dependent on QASP availability or other factors such as ethics approval etc?

Please rate your level of satisfaction with communication with QASP management prior to your trial commencing?

What could we improve in terms of pre-trial communication and planning?

Facilities feedback

Please provide some feedback on the facilities you utilised at QASP.

For example: size, climate control, feed preparation areas, conditions at handover, ease of cleaning, facility design

Equipment Feedback

Please provide feedback on the the equipment utilised at QASP for your trial:

What level of QASP staffing support was provided for your trial?

QASP staff were employed to oversee and run day-to-day trial (e.g. feeding and cleaning, etc)

QASP staff were not directly involved in running of day-to-day trial

Occasional assistance from QASP staff (e.g. assistance with sampling)

Which QASP staff member was assigned to be your project leader?

Did you receive regular, timely updates from your project leader?

Please rate your level of satisfaction with communication with QASP staff during trial

Please rate your level of satisfaction with the appropriateness of the skill-set of QASP staff to successfully carry out the demands of the trial

How would you rate the facilities at QASP in terms of value for money?

Exceptional value - worth more than was paid

Good value - worth about what was paid

Poor value - worth less than what was paid

Not applicable

How would you rate the staffing support at QASP in terms of value for money?

Exceptional value - worth more than was paid

Good value - worth about what was paid

Poor value - worth less than what was paid

Not applicable

Please make suggestions for improvement of any of the services and facilities within QASP

Would you recommend the use of QASP services and facilities to others?

Yes

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QASP Client Evaluation Survey

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