Niles Enterprises: Support Request

Niles Enterprises: Support Request

Company*

Select

Location*

Select

Location*

Select

Division*

Office

Painting

Roofing

Shop

Division*

Office

Scaffolding

Shop

Employee Name*

Email Address*

Phone Number*

ATTENTION

If you don’t see the Category listed anymore that fits your request, then you are in the wrong place. DO NOT submit a ticket here! Instead, go back to www.nilessupportdesk.com and choose a category under "C-Tech Support Desk".

If you have this webpage bookmarked, please remove it and bookmark, www.nilessupportdesk.com.

Category: Other*

Did you receive a “Welcome to the Employee Portal” email with your employee number and instructions for enrolling?*

Yes

Did you complete the steps in “Welcome to the Employee Portal” email to Enroll in the Employee Portal?*

Yes

Please locate your “Welcome to the Employee Portal” email and follow the instructions in this email to enroll and setup your account.

Which company did you select on the first dropdown from the Employee Portal login page?*

1 - Niles Industrial Coatings, LLC

2 - Niles Plant Services, LLC

3 - Niles Shared Services, LLC

What is your employee number (6 characters)?*

What error(s) are you receiving? *

Did you receive a "Login Failed" error message from the Employee Portal login page?*

Yes

Please reset your password by clicking on “Need Login Help” from the login page. Passwords must be at least 12 characters long and must contain at least 3 of the following: lowercase letters, uppercase letters, numbers, and special characters.

Description*

filenames, network paths, production or testing environment, errors, logged in as…

Screenshots

Drag and drop files here or

Steps to Duplicate

Severity*

Low (general question; efficiency improvement; not time dependent)

Medium (work can/cannot proceed; work around available; resolve issue/improve efficiency)

High (work cannot proceed; no other alternative available; near immediate need)

Critical (work cannot proceed; no other alternative available; immediate need)

Requested Completion Date (Not guaranteed to be completed on this date.)*

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