Start Service

A deposit may be required to start services:

In general, payment of a deposit that is equal to two times the average monthly bill is required to start services.
The deposit is applied against any outstanding balance when the utility account is closed or refunded to the account after 12 months of good payment history.
Applicants for residential utility service can waive the deposit by providing a letter of reference from another utility company, which must show positive payments for 12 months, no returned checks, no disconnections, and no more than two late payments.
Applicants for non-residential utility services must pay a deposit before the utility service will be connected.

Fees may be assessed to turn services on:

Water turn on fee: $40
Water turn on fee after hours (after 3:30 pm): $80
Water read for change fee (transfer): $45
Gas turn on fee (next business day and beyond): $80
Gas turn on fee (same day): $140
Gas read for change fee (transfer): $50

Proof of Residence or Ownership to Start Service:

Applicants requesting utility service as an owner must provide proof of a settlement statement, deed, title or purchase agreement.
Applicants requesting utility service as a tenant must provide proof of a lease or a written letter of authorization from the owner of property, if a lease is not available.

I. Account Information

What utilities are you requesting?

Gas

Water

Gas and Water

Residential or Commercial Account?

Residential Account

Commercial Account

Phone

Service Address

Check this box if your service address is the same as your mailing address.

Mailing Address

Desired Start Date

mm/dd/yyyy

Would you like to round up your monthly bill to contribute to the Salvation Army We Care Fund, providing financial assistance to utility customers in need?

Yes

II. File Upload

File Upload

To expedite the start of the services, please attach the following documents to this form submission:

Photo ID (required)
Lease/Proof of Occupancy (required)
Letter of Reference

Please note the following about uploading files:

Each file must be 30 MB or less in size.
You can upload multiple files up to 250 MB in total.
You will be limited to a maximum of 10 files. Please use a file compression tool to "zip" the files into one when your upload exceeds 11+ files.
Files are limited to Word Documents (doc / docx), PDFs, JPEGs/JPGs, and PNGs.

Drop your files here

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