Contact us | Portal Support

Contact us | Portal Support

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Common answers can be found by visiting our FAQ by clicking the link here https://providers.carelonmedicalbenefitsmanagement.com/postacute/wp-content/uploads/sites/52/2024/08/Carelon-post-acute-provider-portal-FAQs-082324.pdf

*Always include screenshots of your issue in this ticket under supporting documentation.

Requested Account Type*

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Provider Information

Agency/Facility Name*

Provider NPI*

Tax ID*

Provider Address*

*Please include physical address of business.

City*

State*

Zip Code*

Provider Contact's Name*

Provider Contact's Number*

*Please add a valid contact number for follow up communication.

Phone

Portal Registration Email*

*Please enter your business email that is used or will be used for portal login.

Provider Fax Number *

Please include business fax number.

Phone

Type of Request*

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Health Plan*

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Provider Network Error*

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How can we help?*

*Please provide a brief description of your issue.

Supporting Documentation

*Upload screenshots or additional supporting documentation and error messages here.

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