Cut off: September 30, 2024, 5:00pm

A prompt message saying, “The system has detected that you already have an account,” means that your name may be similar to an existing name in the system.

You have the option to either (1) retrieve your old/existing NMAT account or (2) request for the NMAT Secretariat to verify your account.

If you choose #1, you may close this form and return to the NMAT Website login page. Go to the Login tab and enter your verified email address and password. If you have FORGOTTEN your password, go to the Request New Password tab, enter your email address, and follow the instructions as guided by the system.

If you choose #2, provide the following information and upload a valid ID in PDF or picture format, e.g. jpeg or png:

1. Complete Name (Given Name, Middle Name, Surname)

2. Birth Date

3. Valid ID in jpg or pdf format (e.g. Passport)

4. 2x2 ID Photo in jpg or png format

5.Email Address of the Registration Account you wish to activate

The NMAT Secretariat will verify your identity based on the information and valid photo ID you will send. The account associated with the email address you will submit will be activated.

Note: All requests beginning September 30, 2024, 5:01pm will be attended to after the October 2024 Online NMAT administration.

For failed payments, abandoned, or unpaid transactions, you will need to create a new application.

To ensure smooth registration, the payment process must be completed without interruption. Once you select a payment processor (e.g., bank, e-wallet, credit card), please DO NOT close or refresh the payment page, switch to a different processor, go back to a previous page, decline any processor fees (for on-screen payment instructions), or exit the payment page to edit your application. Further, do not use an old payment link associated with a voided application, as it will not override the application status and will only render your payment invalid.

Interrupting the payment process may either automatically VOID your registration, requiring you to start a new application, or leave your application in a pending or "floating" status, preventing you from creating a new one. For abandoned transactions, the NMAT Secretariat must manually void them before you can reapply.

Please be informed that you have to create a NEW REGISTRATION for you to be able to change the mode of your payment. Also, the creation of new registration is subject to the availability of slots.

If you are decided to change your mode of payment, we will need to VOID your previous application and reactive your account so you can create a new registration. Kindly send us the following information:

1.    Email address

2.    Complete Name (Given Name, Middle Name, Surname)

3.    Birth Date

To request a duplicate copy of your test results or resending of your original NMAT ERF, kindly fill out the NMAT ERF Request Form found also on the NMAT Website or through this link https://www.cem-inc.org.ph/nmat/nmat-erf-request-form.

Do NOT submit the Contact Us Here form for duplicate request and reshipping of your original NMAT ERF as such request requires a different process. You are advised to use the link provided above.

Please make sure that you are choosing the correct test date and test session.

1. If you registered for the DOMESTIC slot, please choose the test date for PHP.
2. If you registered for the INTERNATIONAL slot, please choose the test date for USD.

Use the scroll bar to see the full list of test dates/slots.

If the issue persists, UPLOAD a copy of your NMAT Application Form and the screenshot of the error page.

Note: The processing of name correction requests for the January-February 2025 NMAT will start after the registration period to prioritize ongoing registrations. If you have not registered yet, please proceed with registration and await processing of your name correction request.

Please be informed that this request is subject to VERIFICATION and may entail a processing fee. Fill out the additional information and upload the following as supporting documents:

1. Letter of request to change your name/information

2. Valid ID. Must be one of the following:

a. Government Issued ID with photo, signature, and date of birth (i.e. Passport, National ID, Voter's ID, Driver’s License, UMID, Postal ID. EXCEPT for Philhealth and TIN ID)

b. Other ID with photo and signature + Birth Certificate OR Affidavit of One and the Same Person

3.    Complete Name (Given Name, Middle Name, Surname)

4.    Birth Date

5.    Registered email address

Make sure to read or go through the list before making a request. You may choose a temporary filler/answer for the name of the school and/or degree program when you are registering.

Immediately send a request through this form to add the name of your school/degree program to the list together with a supporting document that shows the name of your school/course.

After your school or course has been added, you can then update your answer in your application form, but only WITHIN the Registration Period. Log into your account and click Edit Registration.

Note: The processing of photo update requests for the January-February 2025 NMAT will start after the registration period to prioritize ongoing registrations. If you have not registered yet, please proceed with registration and await processing of your photo update request.

The photo can still be edited/updated until the LAST DAY of the registration period. Request for photo update AFTER the registration period is subject to VERIFICATION and may entail a processing fee.

Kindly attach in your request the following:

1. Copy of your valid photo ID, and
2. Recent 2x2 picture and use your application number as its file name.

Additional instructions or updates will be emailed by the NMAT Secretariat upon review of your request.

All candidates/PAID registrants will receive via e-mail the test invite containing the link for the actual test 2-3 days before the first test date of the current NMAT cycle (Regular test dates). It will be sent to their registered email address. See Step 14: Know How to Access the Test under the NMAT Bulletin of Information.

Candidates are advised NOT to empty their Inbox and SPAM/Junk folder before their actual test day and to look for the email from CEM Ph in said sections with the subject heading 'CEM Helpdesk from CEM Ph invites you to take NMAT Online Test_Test Date_Time'.

If you have other inquiries or concerns regarding the test link/test invite, you may fill out this form and upload a copy of your NMAT Registration Form.

Schedule of Sending of Test Link:

• January-February 2025 cycle: January 13, 2024, from 2PM to 4PM (PST)

Immediately contact the NMAT Help Desk, by calling or texting them, if you still cannot find the test link days before your scheduled exam.

You can cancel your online NMAT registration by notifying the NMAT Secretariat WITHIN the registration period. The Registration Fee is non-refundable. You are entitled to a ninety percent (90%) refund of your testing fee only (an additional bank transfer fee may be deducted by your bank) if you submit a request for a refund of Test Fee.

Please note:

• You will not be eligible for a refund if cancellation is done AFTER the registration period.
• Refunds can take up to six (6) weeks to process after the scheduled test administration to prioritize pretest and posttest preparations.
• If you do/did not attend your scheduled test day, you will be considered 'Absent' and it will not be counted as an 'attempt to take the test.' You registration and payment are automatically forfeited.

The countries/test centers/test dates appear if the registration is open and/or if there are still available slots.

If during the registration period, a country/test center/the test date is NOT on the list, it means that the slots are already FULL. It may also be possible that all slots are just temporarily reserved or taken if payments are pending. If vacancies open up, then the country/test center and the test date will re-appear.

If all test dates are fully booked (either taken or temporarily reserved), this message might also appear:

“All slots are currently reserved/taken. Please check back periodically to see if vacancies will open up on any test dates.

If your application status is already PAID, you may log in to your NMAT account and click Online Options: View Status/Downloads to view all important guidelines and resources including the demo test link.

For technical concerns relating to the browser, demo test and system compatibility, contact the NMAT Help Desk. You can find the contact numbers in the Candidate Online Assessment Guide (COAG).

Link to the actual test:

• Sending of test invite containing the link for the actual test: 2-3 days before the first test date of the current NMAT cycle (Regular test dates).
• If you have concern regarding the test link, fill out or check out the topic "Test Link."

You can get your application number in the NMAT Registration Form which will be sent to the email address you registered for the NMAT after your payment has been confirmed or you may get the first 10 digits of the Transaction ID found in your Dragonpay Payment Confirmation.

Do you want to EDIT your application but still haven't paid for your registration and doesn't have an application number?

Please be reminded that for failed transaction/registration, you will need to create a new application using the same email address. Only paid registrants are issued with application number and are permitted to edit certain application details. If a "Registration Limit" page appears, submit a ticket with the topic "Failed Payment or Registration Limit Issue."

Only PAID registrants are issued with application number and are permitted to edit certain application details.

For failed transaction or payment, you will need to create a new application using the same email address

If a "Registration Limit" page appears, submit a ticket with the topic "Failed Payment or Registration Limit Issue."

This ticket does NOT require a response from the NMAT Secretariat, particularly for unpaid registrants. Refer to the instructions above for appropriate support.

For Dragonpay Confirmation request.

Applicants with PAID registration will receive proof of payment from their selected payment partner/processor aside from the Dragonpay confirmation. Double-check if the test fee was deducted from/charged to your account.

For NMAT Registration Form request.

If you already received a payment confirmation from Dragonpay, please wait 3-5 banking days for the updating of your registration status. Double-check your inbox/SPAM/Junk mail for your NMAT Registration Form after the said period. If you have recently deleted some emails in the inbox and spam folders, please check the trash section of your account.

If you still have not received any confirmation, you may send a new ticket and ATTACH a copy of your proof of payment complete with payment details, e.g. date and time paid, amount settled, reference number issued by Dragonpay, etc.

You can change your registration details EXCEPT for your name, email address, and photo WITHIN the registration period. Log in to your account and select Edit Registration under the Online Options. This is free during the registration period.

After the registration, you will need to fill out a ticket. Make sure to attach supporting documents.

NOTE:

For name correction, select the topic Name Correction instead of Update Personal Details.

E-mail address update/changes

• For paid-up examinees: All registration information including payment details are already linked/associated with your NMAT-verified email address. Your only option is to fill out the 'Contact Us Here' form with the topic 'Test Link' and request your Link to the actual test be send to your new email address.

• For those who are not yet paid: You may create a new account using your new email address. The system will temporarily block the new account, immediately fill out the 'Contact Us Here' form, select the topic Account Already Exists, and attach the required document outlined in the form. It will be subject to review and verification of the NMAT Secretariat.

Mailing address updates/changes are allowed only WITHIN the registration period. You may either request an advance ERF duplicate or reshipping to your new address, or wait for the tracking number of your original ERF, which will be emailed once the parcel is picked up, and coordinate with the courier for alternative delivery options.(e.g. pickup at the courier warehouse or office).

Applicants with PAID registration will receive proof of payment from their selected payment partner/processor aside from the Dragonpay confirmation. Double-check if the test fee was deducted from/charged to your account.

If you are paying via online banking, e-wallet, or credit card, please allow the NMAT registration system 10-15 minutes to update your payment status.

Please take note that some banks and over-the-counter channels do not remit payments on time. So make sure to pay a day before the deadline indicated on the payment instructions.

You may proceed in submitting a ticket for payment verification once you have received your proof of payment. Kindly upload the document when you submit your ticket.

Please be reminded that your registration/paid NMAT fees are only valid for the specific test date and NMAT testing period.

See: Step 6: Review the Payment & Refund Policy

If you have already paid the applicable fees but cannot proceed to take the test, you may submit a request which will be subject to the availability of slot, review and approval of the NMAT Secretariat.

Rescheduling to a different testing period (e.g., April-May 2025) is NOT allowed and will NOT be processed via the NMAT Appeal form.

The NMAT test administration test schedules and modalities are posted on the NMAT website. Visit the NMAT website and go to Home page.

Regularly check the NMAT website for updates and/or any announcements.

The online test administration for all test centers, both international and domestic, adheres to Philippine Standard Time (PST). Specific access time will be indicated in the email invite and test link for the actual examination.

For rescheduling requests, please submit a ticket with the topic "Rescheduling Inquiry."

Note: Form with this particular topic will not be processed.

The following may be sent in lieu of the TOR; Certified True Copy of Grades, Certificate of Graduation, Certification to Graduate, True Copy of Grades, or Certificate of Enrollment (for currently enrolled 4th/5th year students, or 2nd-year INTARMED and LEAPMED students). Read the NMAT Bulletin of Information for more details.

Proof of eligibility, regardless of the stated purpose on the document (e.g., Board Examination, Visa Application, etc.), will be accepted as long as it is issued and certified by your school’s registrar or authorized school representative.

Take note of the submission deadline:

• For October 2024 online NMAT takers - November 18, 2024
• For January-February 2025 NMAT Takers - December 20, 2024.

Send the required document(s) to nmatrequirements@cem-inc.org.ph.

Reminders:

• If the name on your proof of eligibility differs from your valid ID, please include relevant supporting documentation (e.g., marriage certificate or an affidavit of "one and the same person").
• When you email your document make sure that the subject line follows the format indicated on your NMAT Registration Form.
• The Contact Us Here form does not accept or process proof of eligibility.
• If you have already submitted the document, you will receive an auto-reply. Additional communication from the NMAT Secretariat will only be sent to those with concerns or issues related to their document(s).

Cut off: September 30, 2024, 5:00pm

To reset your password, click 'My Account' and click the 'Request New Password' tab. Check the message inbox or spam mailbox of the email address you provided for resetting your password.

After you nominated a new password, disregard the message 'Access Denied' and just simply log out and log in to your account.

Make sure that you have a strong and stable connection. Try to clear your cache or browser history before you try to log in back to your account. If the error persists, submit a ticket and ATTACH a copy of the following:

a. valid ID (jpg or pdf format)

b. 2x2 ID picture, 600px by 600 px, jpg format. Make sure to follow the specifications here: https://www.cem-inc.org.ph/nmat/specifications-digital-photo

Note: All requests beginning September 30, 2024, 5:01pm will be attended to after the October 2024 Online NMAT administration.

Please be reminded of the following schedules:

• Releasing of Original ERF Hard Copies: Six (6) weeks from the last day of the test administration.
• Processing of Duplicate Copy Requests: 10-15 business days, provided that the required proof of payment has been submitted. The NMAT Secretariat does not process requests 2 weeks before and after the test administration.

You will receive an email with your tracking number after the courier has picked up the document(s).

Please provide the following information to facilitate the checking of your ERF request:

• ERF Request Number or Tracking Number
• Application Number
• Test Date