Customer Request Form

Dear Valued Customer,


Thank you for choosing New View Windows and Doors for your service needs. Please fill out the form below with as much detail as possible to help us address your issue efficiently. If you have any questions or need assistance while completing the form, do not hesitate to contact our customer service team.


Customer Service

(850) 687-6637

Enter your full name.

Please provide the address where the service is needed.

If applicable, provide the lot number for the property.

Provide a phone number where we can reach you for any further information or updates.

Phone

Enter your email address for correspondence regarding the service request.

Please enter your name or the name of your building company.

Provide the year when the building or house was constructed.

Describe the problem you are experiencing in detail.

Specify the type of problem you are experiencing (e.g., window repair, door repair).

Select
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  • Window Mechanical Issue: Problems with the window mechanism, such as difficulty in opening or closing.
  • Window Seal Failure: Issues with the window seals that could lead to drafts or leaks.
  • Cracked Window: Any cracks or breaks in the window glass.
  • Stuck Window: Windows that are stuck and won’t open or close.
  • Weatherstripping Replacement: Need for replacement of weatherstripping around windows.
  • Lock Replacement: Need for replacing locks on windows.
  • Hinge Issues: Problems with window hinges.
  • Misaligned Window: Windows that are misaligned and not fitting properly.
  • Screen Repair/Replacement: Issues with window screens needing repair or replacement.
  • Door Seal Failure: Problems with door seals that may cause drafts or prevent the door from closing properly.
  • Cracked Door Glass: Any cracks or breaks in the door glass.
  • Door Adjustment: The door needs adjustment to fit or operate correctly.
  • Door Mechanical Issue: Problems with the door's mechanism, such as locks or handles not functioning.
  • Stuck Door: Doors that are stuck and won’t open or close.
  • Weatherstripping Replacement: Need for replacement of weatherstripping around doors.
  • Lock Replacement: Need for replacing locks on doors.
  • Hinge Issues: Problems with door hinges.
  • Misaligned Door: Doors that are misaligned and not fitting properly.
  • Screen Repair/Replacement
  • Slider Door Adjustment: The sliding door needs adjustment to slide smoothly or fit properly.
  • Slider Door Hardware Issue: Issues with the hardware of the sliding door, such as handles, locks, or rollers.
  • Slider Door Track Issues: Problems with the track that the sliding door moves along.
  • Slider Door Lock Issues: Problems with the locks on the sliding door.
  • Slider Door Frame Damage: Damage to the frame of the sliding door.
  • Stuck Slider Door: Sliding doors that are stuck and won’t open or close.
  • Misaligned Slider Door: Sliding doors that are misaligned and not fitting properly.
  • Slider Door Screen Repair/Replacement: Issues with sliding door screens needing repair or replacement.
  • Bi-fold Door Adjustment: The bi-fold door needs adjustment to operate correctly.
  • Bi-fold Door Hardware Issue: Problems with the hardware of the bi-fold door, such as hinges or handles.
  • Bi-fold Door Track Issues: Problems with the track that the bi-fold door moves along.
  • Bi-fold Door Lock Issues: Problems with the locks on the bi-fold door.
  • Bi-fold Door Frame Damage: Damage to the frame of the bi-fold door.
  • Stuck Bi-fold Door: Bi-fold doors that are stuck and won’t open or close.
  • Misaligned Bi-fold Door: Bi-fold doors that are misaligned and not fitting properly.
  • Bi-fold Door Hinge Issues: Problems with the hinges on the bi-fold door.

Please provide any other details that might help us understand and resolve your issue more effectively. This can include:


  • Specific symptoms or observations related to the problem.
  • Any previous repair attempts or maintenance work done.
  • The frequency and timing of the issue (e.g., only occurs during certain weather conditions or times of day).
  • Any unusual sounds, smells, or visible signs that accompany the problem.
  • Photographs or videos of the issue.
  • Access instructions if special arrangements are needed to enter the property.
  • Any relevant warranty information or documentation.
  • Preferred dates and times for a service appointment.
  • Any other concerns or requests related to the service.

Attach or provide a link to a picture of the issue, if possible.

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