Complaints and Feedback

Discovery Holidays is committed to excellent customer service and the NDIS Standards. We take complaints and feedback seriously. You can call us on 0421 818 289 for help.

Feedback provided by: Name

First and Last Name of feedback provider

Please provide your name and relationship to the Service

Your first and last name, and nominate if you are (e.g ) a Guest, a family member, an advocate, an agency representative or a staff member, etc

Your contact phone

What is the best phone number to contact you on?

Your email address

What is the best way for us to email information for you

Date you filled out this form

Feedback Type

Choose which item best describes your feedback

Select or enter value

The Good Things

Describe what you liked the most.

The Not-so-good Things

Describe what didn't work for you?

Share more of your story

Tell us what happened and who was involved.

How could we have made it better?

Describe how we can do better.

How would you like us to respond to your feedback

What is the best way to contact you? Chose from the options listed.

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Attachments

attach photos, files or documents to support your feedback (optional)

Drag and drop files here or

Send me a copy of my responses

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