DE Support Service Ticket

Distance Education


The DE Help Desk supports Chaffey College students and faculty with Canvas, online learning, and basic computer skills. Available via phone, email, live chat, ticket, or walk-in, the Help Desk operates Monday to Thursday, 8:00 a.m. - 6:00 p.m., with responses within 24-48 hours, except on weekends


DE Help Desk: 909-652-6975

onlineed@chaffey.edu


 
 
 

Please provide your @chaffey.edu e-mail address.

 

Please provide a 5-digit course section number you are inquiring about. (ENGL-1A-12345)

 

Please tell us about your support need with as much detail as possible. You may include one or more of the following: course name, section number, name of the assignment, or discussion, or quiz, etc. (Note - the more details you provide will make it easier for our team to troubleshoot the issue).

 
 

Screenshots or other documentation may help us resolve your support need.

Drop your files here
 

We will try our best to use your preferred contact method.