DE Support Service Ticket

Distance Education

The DE Help Desk supports Chaffey College students and faculty with Canvas, online learning, and basic computer skills. Available via phone, email, live chat, ticket, or walk-in, the Help Desk operates Monday to Thursday, 8:00 a.m. - 6:00 p.m., with responses within 24-48 hours, except on weekends

DE Help Desk: 909-652-6975

onlineed@chaffey.edu

First and Last Name

E-mail Address

Please provide your @chaffey.edu e-mail address.

Section Number

Please provide a 5-digit course section number you are inquiring about. (ENGL-1A-12345)

How can we help you?

Please tell us about your support need with as much detail as possible. You may include one or more of the following: course name, section number, name of the assignment, or discussion, or quiz, etc. (Note - the more details you provide will make it easier for our team to troubleshoot the issue).

Please upload any relevant materials.

Screenshots or other documentation may help us resolve your support need.

Drop your files here

Preferred Method of Contact

We will try our best to use your preferred contact method.

E-mail

Phone

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