Recreation ServicesCancellation/Refund Request Form

Recreation Services

Cancellation/Refund Request Form

This form is used to request a cancellation of memberships, trips and workshops, personal training, small group fitness, and aquatic programming. This form can also be used to request a refund for any of the following services. Please check our policies page to see if your product or services is eligible for cancellation or refund.

Member Information

Member First Name*

Member Last Name*

ISU UID*

This will be the 9 digit number that appears on your ISU Card

Phone Number*

Phone

Email Address*

Affiliation Status*

Please select you affiliation status below.

Select

Cancellation/Refund Information

Request*

Cancellation

Refund

Adventure Offering

What offering are you requesting cancellation/refund for? (i.e. Yellow River Backpacking Trip, April Rock 1 Workshop)

Aquatics Offering

What offering are you requesting cancellation/refund for? (i.e. Adult Private Lessons, Youth Level 1)

Reason for Cancellation/Refund*

Please provide a detailed reason for your cancellation/refund request

Documentation for Refund

Drag and drop files here or

Todays Form Submission Date

Refund Acknowledgement*

If In-Person Credit Card Payment was made and you are approved for a refund, Recreation Services will contact you for your payment information to process the request. You must provide your information within 10 business days of the approval or the refund request will be denied.

Cancellation/Refund Policy Acknowledgement*

A Cancellation/Refund Request Form must be completed and any applicable documentation must be provided to request a cancellation or refund.

A cancellation or refund is not guaranteed and will be based off the product, service, or program cancellation/refund policy, as stated on the Recreation Services Website.

Upon approval, a refund will be processed within 7-10 business days. Approved refunds may be processed on a prorated basis. Approved refunds will be refunded back via the original method of payment – with the exception of U-Bill & Payroll Deduct.

BY CHECKING THE BOX FOR THE CANCELLATION/REFUND REQUEST FORM, I STATE THAT I HAVE READ THIS NOTICE AND UNDERSTAND THAT ALL CANCELLATIONS AND REFUNDS ARE SUBJECT FOR APPROVAL AND WILL BE APPROVED BASED ON THE CANCELLATION/REFUND PRODUCT, SERVICE OR PROGRAM POLICY.

Send me a copy of my responses

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