Member Experience Help Desk
We’d Love to Hear from You!
To make sure you’re getting connected with the appropriate Retro Fitness Franchise Group, please refer to the list of scenarios below:
PROVIDE FEEDBACK ABOUT YOUR EXPERIENCE:
To provide feedback for a specific club (e.g. great service, suggestions, etc.) click the locator link and reach out directly to the correct location:
WANT TO SIGN UP OR FIND A CLUB CLOSE TO YOU:
All Retro Fitness clubs are independently owned and operated. To learn more about a club close to you, please reach out to them directly. If you would like to join or find a specific Retro Fitness club, please use the Club Locator (
). Once you’ve found the desired club, their address, phone, email, and web information will be displayed.
BILLING OR ACCOUNT QUESTIONS
All billing inquiries are handled by ABC Financial Services. They can be contacted at: 888-827-9262 (toll-free)
WANT TO CANCEL YOUR MEMBERSHIP:
As each club is independently owned and operated, and each state has different cancellation policies, please review your Membership Agreement prior to contacting your home club. Your specific cancellation policy will be outlined on that agreement.
To cancel your membership contact your home club directly. Use the Club Locator to find their contact information:
Your submission is being processed. Please do not close this browser window until complete.