Gulf Project Solutions | Customer Feedback Form

[E-AOQM-F015-DGTL]

GUIDELINES

Please use the rating scale to best describe your experience with GPS services. In order to improve our services we have provided a section at the end of this form for you to add additional remarks or suggestions.

Company Name*

Your Name*

Your Title (Designation)*

Your Email Address*

Service location(s)*

(multi select available)

Select

RATE SCALE

---------------------------------------------------------------------------------------- 1 - Very dissatisfied | 5 - Satisfied | 10 - Very satisfied ----------------------------------------------------------------------------------------

SERVICES

Services procured from GPS*

Select

Sponsorship

1

2

3

4

5

6

7

8

9

10

N/A

Accommodations

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2

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5

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9

10

N/A

Vehicles

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5

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8

9

10

N/A

Manpower

1

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4

5

6

7

8

9

10

N/A

HR Services (payroll, recruitment)

1

2

3

4

5

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8

9

10

N/A

PRO services

1

2

3

4

5

6

7

8

9

10

N/A

Translation service

1

2

3

4

5

6

7

8

9

10

N/A

PERSONNEL SKILLS

Politeness of staff*

1

2

3

4

5

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7

8

9

10

Knowledge of staff*

1

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5

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7

8

9

10

Responsiveness*

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7

8

9

10

Punctuality*

1

2

3

4

5

6

7

8

9

10

Communication*

1

2

3

4

5

6

7

8

9

10

GENERAL SERVICES QUESTIONS

During your time in country have you found our services useful?*

Yes

No

Not sure

Would you recommend GPS services to others?*

Yes

No

Not sure

Comments and Recommendations*

Date Feedback Submitted*

Send me a copy of my responses

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