Personal Information Request Form

If you would like to make a request pertaining to your personal data, please complete the form below.


We look forward to responding to your request. If we are not able to process your request due to certain circumstances, we will notify you.



All fields marked with (*) are mandatory.

Please tell us about your request


What would you like us to do?*

Please provide any additional available information so we can promptly fulfil your request.

Personal Information

In order to action your request, we are legally required to verify your identity through the below information. Please complete the below information accordingly.


Are you making the request for yourself?*

Please provide the email address you used for the interaction with Mandarin Oriental.

Phone
Please select your relationship with Mandarin Oriental.*

Additional Information

Please provide the following details to assist us in completing your request.


Please provide your Fans of M.O. Member ID, if applicable.

Please provide the hotel name, if possible.

Please provide any further details, such as the booking confirmation number for your reservation.

Please provide the date of your arrival, your restaurant reservation or spa treatment.

Please provide your Colleague ID number, if known.

Please provide any further details, such as the position, role location and department.

Please provide your employment start date, or date you applied to the role.

Please provide any further details.

It is required to take additional steps to verify the identity.


For any requests to access information, please provide a copy of any photographic identification documentation relating to you.


For any requests made on another's behalf, please provide a copy of any photographic identification documentation relating to the individual you are acting for. Please also provide evidence of your permission to act.

Drag and drop files here or

I hereby confirm that all the information provided in this form is accurate. I am aware that the personal data I provided will be utilised by Mandarin Oriental Hotel Group (MOHG) for the purpose of processing my request and providing me with a response. I understand that my personal data will be handled in accordance with MOHG’s Privacy Policy. Furthermore, I acknowledge that I may be required to supply MOHG with supplementary information to verify my identity before my request can be addressed. I understand that my data rights are not absolute and that there may be circumstances under which my request could be declined or limited in accordance with law.

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