Windstar Cruises Yacht Club Member Cruise History Adjustment \"Appeals\" Request Submission Form

Windstar Cruises Yacht Club Member Cruise History Adjustment "Appeals" Request Submission Form

Thank you for choosing to sail with Windstar Cruises.

We understand that you have concerns regarding your cruise sailing history. We are honoring the cruise records in our system. Due to reservation system changes, we do not have any history prior to 2009.

Please complete the form and provide documentation. ONE FORM PER YACHT CLUB MEMBER. This is a special appeals process and we will review twice a year: March and October.

The Guest Relations Team will be reviewing your entry/ies in March and October. Windstar is not processing requests outside of these dates. At this time, our next review will be in October.

Should you have any questions or concerns about your cruise booking, please call the Reservations team at 800-258-7245

Loyalty Program Information: https://www.windstarcruises.com/yacht-club/benefits/

Guest Last Name*

Guest First Name*

Yacht Club Member ID*

This is listed as CLIENT ID in your cruise booking invoice. This is your member number.

Do you have an upcoming sailing booked with Windstar Cruises?*

Select

Please provide us with you upcoming booking number below:

Sailing Date*

Are you currently onboard a Windstar cruise right now?*

Select

Which ship are you on?*

Select

What is your cabin number?*

When do you disembark?*

Primary Email Address*

Primary Phone Number*

How many cruises have you taken with Windstar Cruises?*

Total number of cruises taken including missing cruises not currently reflected on your record.

How many total days have you cruised with Windstar Cruises?*

Please note, if you do not know the exact number of days you have cruised with Windstar Cruises, please provide us with your best estimation.

Missing Cruise #1

Please fill out the following fields to the best of your ability. If you are unsure or do not have the exact information, please provide your best approximation.

Cruise Date*

If you cannot recall the exact date, please provide us with your best guess of the travel year. Example: MM/DD/YYYY or if you can't remember the actual date, please provide us with your year of travel. If you do not enter anything, we will enter our default date 1/1/2017 as your cruise date. Acceptable entries-- 12/23/1996-1/1/1997 or 1996 or mid-1990s

Itinerary Name*

If you cannot recall your itinerary name, please provide us with the region your cruise took place. Example: Rome - Venice or Mediterranean

Cruise Length*

This is VERY very important information. If you do not write in the length of the missing cruise, we will add 7 days. Example: 7 days or 20 days

Is there more than one unaccounted for cruise missing from your cruising history?*

Select

How many total missing cruises?

Missing Cruise #2 - Cruise Date

Example: MM/DD/YYYY or year of travel. If left blank, we will enter our default date 1/1/2017 as your cruise date.

Missing Cruise #2 - Itinerary Name

If you cannot recall your itinerary name, please provide us with the region your cruise took place.

Missing Cruise #2 - Cruise Length

How long was the cruise? If there is no entry, we will add 7 cruise days.

Missing Cruise #3 - Cruise Date

Example: MM/DD/YYYY or year of travel. If left blank, we will enter our default date 1/1/2017 as your cruise date.

Missing Cruise #3 - Itinerary Name

If you cannot recall your itinerary name, please provide us with the region your cruise took place.

Missing Cruise #3 - Cruise Length

How long was the cruise? If there is no entry, we will add 7 cruise days.

Missing Cruise #4 - Cruise Date

Example: MM/DD/YYYY or year of travel

Missing Cruise #4 - Itinerary Name

If you cannot recall your itinerary name, please provide us with the region your cruise took place.

Missing Cruise #4 - Cruise Length

How long was the cruise? If there is no entry, we will add 7 cruise days.

Missing Cruise #5 - Cruise Date

Example: MM/DD/YYYY or year of travel

Missing Cruise #5 -Itinerary Name

If you cannot recall your itinerary name, please provide us with the region your cruise took place.

Missing Cruise #5 -Cruise Length

How long was the cruise? If there is no entry, we will add 7 cruise days.

Please provide documentation/ "proof" of your cruise. THIS IS REQUIRED.

Examples: copy of your reservation receipt/document, key card, photo onboard. Without any documentation, this request will not be considered for review.

Drag and drop files here or

Comments / Additional Information

Please let us know if you have any questions or comments about the information you are submitting.

Send me a copy of my responses

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