Post Travel File Requests

Post Travel File Requests

If you are seeking status on a post travel file that has already been submitted via our Smartsheet link, please email customerservice@classicvacations.com

Date Submitted*

Booking Number*

Lead Pax or Group Name*

Date Travel Began*

Who is Submitting Request?*

Select or enter value

Name of person submitting request*

Email Address

Travel Agency*

IATA*

Destination*

Select

Booking Type*

Select or enter value

Type of Complaint*

Select

Which Airline*

Select or enter value

Other Airline *

Airline Problem Encountered*

Select or enter value

Other airline issues*

Hotel*

Please advise which hotel(s) problems were experienced

Hotel Type

Select

Problem encountered at hotel*

Select or enter value

Other Hotel Issues*

What Type of Ground Related Issue?

Select or enter value

Other Ground Related Issues

Concierge Item*

What service(s) did clients experience problems?

Please provide details of the complaint*

Please specify what compensation is requested*

Please specify exact compensation or refund amounts being requested

File Upload

Please include any helpful documentation including correspondence with clients, suppliers, doctors notes, photos or anything that will assist with researching and resolving complaints

Drag and drop files here or

Send me a copy of my responses

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