Please provide the following information if you would like to submit a complaint or report a violation.

If you would like to report an illegal Short Term Rental Property please use the link below. If the complaint occurs after hours or on the weekend the complaint will be reviewed the next normal business day.

If you have a noise complaint related to a short term rental property please contact New Braunfels Police Department at 830-221-4100.

Short Term Rental Complaint Form

If you have a question regarding Building Codes, construction occurring without Building Permits please contact the Building Department using their online complaint form.

Building Online Complaint Form