Free Debt Review Assessment

The assessment registration is not application for debt review clearance. The purpose of the assessment is to establish facts and information to determine if your debt review placement was conducted in compliance with regulations and if you are elligible for debt review clearance


  • It is unlawful to be listed as under debt review when you did not voluntarily apply for debt counselling
  • It is unlawful to stay listed under debt review when you are no longer over-indebted.


* AACS shall assess all supplied facts including the circumstances under which you were placed under debt review .

* You will receive email with your options to resolve the issues you are experiencing and/or to dispute the debt review flag.

* The email shall include the links to NCR prescribed dispute forms. You can ChatLive with a trained consultant to assist with the completion of the forms and any other requirements.


Important:

The assessment service is voluntary and free of charge and you are not under obligation to apply the recommended resolution options.


We Need Your Help!

Your participation in the assessment, regardless whether you have issues with your debt review or not. will help to present the Dti with a detailed insight into the plight of consumers and motivate a fair and proficient debt review removal system.

Unlawful Debt Review Survey

  • It is unlawful to be listed as under debt review when you did not volutarily apply for debt counselling
  • It is unlawful to stay listed under debt review when you are no longer over-indebted
  • It is unlawful to be listed as under debt review when the debt counsellor is not contactable or no longer involved in debt counselling

Is there a debt review flag on your credit records?*

You can select 2 responses.

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Strictly your 13 digit South African ID number. No passport number.

How did you apply for debt review?*

Enter Debt Counsellor Name; Registration Number or type Unknown

The Debt Counsellor registration starts with "NCRDC" the number. Eg: NCRDC1234.

Can be found on any documents you have signed.

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Did you Sign Form 16?*

This is the form you complete when applying for debt counselling

Did you sign Form 17.2*

This is the form you sign to agree and accept the proposed restructured payments

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How do you pay your debts?*

If you answer is Yes, you will be supplied with a link to apply for Account Settlement Assistance with a financial service provider partner.

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Have you ever talked to the Debt Counsellor?*

What is your current communication with the DC?

You can write a comment relating to your debt review experience and/or your desired action/outcome.

In case you do not have a credit report, you can request a free report from any of the credit bureaus (Xds, Transunion, Experian) or you can order one on this link: https://app.smartsheet.com/b/form/28bbbda867054582b465d7514b787fe0

Drag and drop files here or
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In terms of the POPI act, we shall not share or send you any emails without your permission. By checking this box you agree to receive emails with relevant information relating to debt review clearance service.

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