We appreciate your feedback.

The Resource Group continually strives to provide the highest levels of kindness & hospitality to our suppliers during all interactions. While we pride ourselves on this commitment, we know that we can always improve, and to do so, we are asking for your feedback. We would be so thankful if you could take a moment to complete this survey. We follow a unique end-user directed decision-making process that delivers on the needs of those we serve and know that solid and positive relationships with our suppliers are key to achieving this. We encourage feedback specific to your experience in our contracting process (initial discussions, RFx, contract negotiations, etc.), but welcome general feedback as well. Thank you for your commitment to serving patients.

Company Name

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Representative Name

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Representative Title

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Representative Email

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Representative Phone Number

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As you prepare to share your experience, the following questions are intended to identify details surrounding your interaction with us. We encourage feedback specific to your experience during our contracting process (initial discussions, RFx, contract negotiations, etc.), but welcome general feedback as well. Please consider an interaction as a verbal or electronic correspondence.

Please select the timeframe your interaction took place.

Please select the phase that best describes when the interaction for which you are providing feedback occurred.

Supplier Experience Feedback

Thinking about your experience with us, rate your agreement with each of the statements below. [0-10 scale, where 0 is Completely Disagree and 10 is Completely Agree]

The Resource Group associates provided clear communication throughout the process.

Please consider clear communication as an experience where you were fully aware of the situation, and what was communicated to happen actually happened. Please rate the previous statement 0-10, where 0 is Completely Disagree and 10 is Completely Agree.

The Resource Group associates were responsive and direct when I had questions.

Please consider responsive and direct as an experience where your questions and concerns were addressed fully and in a timely manner. Please rate the previous statement 0-10, where 0 is Completely Disagree and 10 is Completely Agree.

The Resource Group associates were kind and respectful to me as a business professional.

Please consider kindness and respect as an experience where you felt proud to be working alongside The Resource Group to serve patients. Please rate the previous statement 0-10, where 0 is Completely Disagree and 10 is Completely Agree.

I am aware of Ascension's Vendor Access Policy

In your experiences working with other organizations, have you encountered practices you’ve found to be beneficial or effective that you’d like to share?

What other information would you like to share about your experience?

Please provide an explanation to your answer. We encourage you to include any specific detail, such as listing The Resource Group associate(s) involved, prompting your rate of agreement.

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